Cheap airlines provide cheap service. What do you expect. Try to claim losses or damages from Air Asia, Malindo or other Low Cost Carriers. You will get the same treatment. You even have to pay to call them. They charge you by minute to speak to their dump customer services staff.
Don't want the problem, fly full service airline.
A musician named Dave Carroll recently had difficulty with United Airlines.
United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded: "Good luck with that one, pal."
So he posted a retaliatory video on youtube .
The video has since received over 6 million hits.
United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was :
"Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Here's the video. It is a nice song about 4:30 minutes long. Turn on your speakers !
http://www.youtube.com/watch_popup?v=5YGc4zOqozo
Don't want the problem, fly full service airline.
A musician named Dave Carroll recently had difficulty with United Airlines.
United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded: "Good luck with that one, pal."
So he posted a retaliatory video on youtube .
The video has since received over 6 million hits.
United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was :
"Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Here's the video. It is a nice song about 4:30 minutes long. Turn on your speakers !
http://www.youtube.com/watch_popup?v=5YGc4zOqozo
