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Trouble viewing videos

Starter: jkerps01 Posted: 11 years ago Views: 2.2K
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#4834746
Lvl 3
Something had changed with your format or something. The way you load your videos now. Cause I get half way through them, and I get an error message that says : Error Cannot load media. I'm using Chrome
#4834754
Lvl 17
Same here. Happening on 2 different computers. I have emailed several times and no response. Bullshit.
#4834758
Lvl 27
I have notified Diz, and he will look into this as soon as possible.
#4835198
Lvl 17
Still happening. Bullshit. Going to quit this site.
#4835214
Lvl 22
I've been having this issue as well. It seems to have started when the site's video player or format was changed.
#4835604
Lvl 25
Strange, I can't recreate the problem on my chrome browser. Can you guys give me some system specs:

OS, Browser?

Thanks!
#4835759
Lvl 3
Windows 7 64bit Google Chrome. Version 33.0.1750.146 m
#4835765
Lvl 25
Tried on same version no problems... I think it's old files being cached way too long, and giving conflict with the new player.

Can you clear your browser data? "Cached images and files" would be enough to do.. and then "the beginning of time"
#4835766
Lvl 25
btw sorry for the late reply on this topic, as I we have been moving to a new smaller office...
#4835820
Lvl 17
My videos still wont play after cleaning my browser I'm using my Android phone to visit the site I wonder if the new player isn't compatible with my phone
#4836035
Lvl 25
Quote:
Originally posted by assman24
My videos still wont play after cleaning my browser I'm using my Android phone to visit the site I wonder if the new player isn't compatible with my phone


Could be, I have to look into it. I could test it on an andriod tablet, maybe I get the same result. I would love to fix this problem, as this involves some users.
#4836038
Lvl 25
Can you test again? I did some changes to the scripting of the player.
#4836055
Lvl 14
I'm having the same problem on an iPhone, started with the message half way through a movie, now nothing loads to it
#4836489
Lvl 3
This is what I get from google chrome. I'm checking firefox.
#4836490
Lvl 3
It plays through firefox but it really makes fire fox drag and sometimes crash
#4836505
Lvl 25
Quote:
Originally posted by jkerps01
It plays through firefox but it really makes fire fox drag and sometimes crash


Really looks like an issue with html5 player, what I can do is move back to the player that worked. I should do a revert to older version. Will patch wbw today and hopefully this will fix this problem you are having.
#4836510
Lvl 25
Can you refresh your cache and tell me if it works correctly now? I downgraded the player back to version 6.6...

Thanks for your patience!
#4836539
Lvl 3
No issues now. Thanks
#4836576
Lvl 25
Quote:
Originally posted by jkerps01
No issues now. Thanks


Very good to hear!! Now I can focus on new features!!
#4836607
Lvl 3
Well now I'm having a new issue. I can't log in to the site using Google Chrome. It won't let me. I can log in via Firefox. but not chrome. And I'm not a big fan of firefox.
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