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Membership

Starter: Cruiser9 Posted: 4 years ago Views: 568
#5141379
Lvl 14
Every time I renew my membership, it takes at least a day or two before I can get full access. Does anyone else have this aggravation? Most other sites grant you immediate access as soon as you get confirmation of a successful payment. What's the deal with this site? Now I have to hunt around to find the site administrators/customer service and ask them to check my payment and open up my account. Been this way for years and it's irritating.
#5141383
Just renewed my membership this week and it was instant as soon as my payment went through but last time I renewed I had the same problem as Cruiser9, I had to contact admin to get my account reactivated. It used to renew automatically through my bank but this no longer happens, don't know if that's to do with UK leaving EU.
#5141384
Lvl 25
It should be instantly, however sometimes transactions have to be checked manually by us and/or the issuing bank for some reason (they say security reasons).